What Our Customers Are Saying
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-Anonymous
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The Staff's service and products are amazing. I would like to thank Katie, Elliot, Bryan, and Grayson for their time and efforts in selling me my 2013 Kawasaki ZX10R. I would be more than happy to purchase my future bikes from your dealership!
Jeffery Higgins, Ankeny, IOWA -
Great dealership! They consistently go the extra mile for their customers . This is the third motorcycle that I have purchased from them and Ive had an excellent purchase experience, start to finish, each and every time. My thanks to Kevin, Elliot, Steve, Grayson, Ryan, Chad, Katie and all the rest. You guys make riding bikes and shopping for bikes and accessories a lot of fun! Keep up the great work. Couldnt be happier.!
Mark Hoffman, West Des Moines, IA -
Thanks for everything. Just purchased a 2020 Z H2 from Struthers. They took the time to go and get the bike out of state. Took it in today and Steve was able to buff out the scratches on the tank. Unfortunately when leaving the shop I dumped the bike at the end of the ramp. A special thanks to out to Donnie, Ryan for helping to pick up the bike off of my leg and a very special shout out to Steve. He took the time and touch up the paint. Fixed up the exhaust perfectly. Thanks again to everyone at Struthers
Mark Graham, Bondurant, IOWA -
I was in the market for an adventure mc and saw a Struthersbros ad for one on CycleTrader. I inquired about it's availability, condition, and pricing. Steve in Sales responded to my inquiry and the rest as they say is history. What happened between initial contact and driving off the lot on my new scooter? Well, let me tell you. What happened was A+ quality service and attention to detail during each step of the sales and purchasing process. Steve was very helpful and always present and Bonnie in Finance couldn't have made it any less painful. I was given a short tour of the facility and introduced to staff along the way which made me feel like this was more than just a transaction that was taking place and that there was a personal touch that not most shops get right. I have to give a huge shout out to the detailing dept. at Strutherbros. They do a fantastic job in making sure that what you are looking at is in the cleanest most presentable condition possible. Looking that their used bikes inventory had me wondering what was used and what was new. I drove from Minneapolis to pick up this motorcycle, not because there aren't any mc's in my area, but because the quality of service and attention to detail at Strutherbros was unmatched in comparison.
Alef Valdes, St Anthony, MN -
Very friendly place with very nice people to help! I have new bikes from new and old place in the past.
Duane Bunning, Ankeny, IOWA -
max the dog wants to see his pic on facebook-woof
alan kiene, Saint Charles, IOWA -
I love Struthers Brothers, am treated like more then a customer. Awsome people work here, and great service. I recommend to those who are looking to buy a bike, and or for service, parts, et. this is the place to go.
Sam Overton, DES MOINES, US -
Grayson & crew are so kind & helpful! Well continue to do business here! Like family
Bill lesh Gillen, Norwalk, IOWA -
Just wanted to take a minute to let anyone in the market looking for a new or used bike to go to Struthers,
the customer service and sales interaction was above and beyond anything I could have ever wished for.
I just want to thank everyone at Struthers Bros. for being so easy to work with and knowledgeable . It was fun and exciting to bring home my new bike. Thanks guys!!!Tim Wells, Windsor Heights, IOWA -
A great experience. All of the staff was super friendly and helpful. No high pressure sales tactics.
Jeff Vorhies, ANKENY, IA -
A no pressure approach was refreshing, I made a purchase mistake thinking I was one kind of rider to find out sport performance rules, they took my trade and got me into not one but two killer bikes. An excellent sales team to work with.
Dean Riis, DES MOINES, IA -
Joe & Kevin were very great to work with. Im loving my new bike & will be back for a second one when I get this one paid off probably. Love the sport bike but will need something to take on longer road trips.
Brian Blome, Urbandale, IA -
Its so nice to walk in and ask about a bike and 10 minutes later be on a test ride. 1500 miles later I'm thrilled beyond expectations at my purchase. This was my first financed bike and Kevin made it simple and answered all my questions. Joe took care of me from the moment i got there to the end. Answered all my questions and made me feel valuable without feeling any pressure. Definitely will be back whenever I have an excuse
Dane Visser, Newton, IOWA -
ABSOLUTELY LOVING my new Vulcan S ABS 650. She is such a joy to ride! Not only is she amazing to look at, but she is the same when riding. From sales having patience with me to finance (Elda) taking the time to explain everything to me to service getting my new bike ready within 2 hours so it would be delivered to me that evening - totally amazing experience and Struthers Brothers now has my business for life. Thanks to Joe (Sales) for being so patient with me and, working with me to make a deal that I was 100% happy with. Looking for a new/used bike - I would 110% look at Struther's Brothers first (or 2nd or 3rd) as from start to finish - amazing place to shop.Thanks to you all for my new ride. I will be sure to let my co-workers know where this gorgeous ride came from!
-Anonymous -
Christopher Johnson, West Des Moines, IA
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Greg Wynn, Lovilia, IOWA
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I've been a Struthers Brothers customer since 2000 when I purchased my first bike from them.
I feel like they are my team, a group who are dependable, fair and nice to work with. They've never steered my wrong. The service work has always been first rate. Thanks to everyone there. You're the greatest. A-Anonymous -
I have purchased all of my bikes from Struthers over the last 14 years because they keep me coming back with the superior way they have treated me in buying bikes, service, and parts. These guys are the best. Friendly, knowledgeable, and easy to do business with.Five starts across the board
Joseph Pitts, Urbandale, IA -
I am a first time rider and first time bike owner. Ever since I completed the Basic Rider Course, I have been looking for a bike. I was searching the internet and found a bike located at Struthers Bros. in Des Moines Iowa.Upon first contact by email with Katie the experience was perfect. All my questions were answered, pictures of the bike and video were sent to me upon request. Because I purchased this bike while there was snow on the ground, Katie held the bike for me in their warehouse until the weather changed and I could get down there from Waterloo to pick it up.Once I went down to pick the bike up, Katie and the rest of the staff were amazing, they loaded the bike up for me to save me some time and this experience was just terrific. I encourage anyone who is looking for a bike to take a look at what they offer, it will be worth your time,trip and purchase.Thanks Struthers Bros. for making this experience unforgettable!!
Robert Berumez, Waterloo, IA -
I had a great experience buying my street triple rx from Chad and Kevin. They were very knowledgeable about the bike and took the time to answer all my questions thoroughly. I could not have asked for a better experience buying my first bike!
Geoff B, Des Moines, IA -
Kevin, my salesperson, was knowledgeable and very helpful with my experience purchasing a used motorcycle from Struthers. I purchased a used Honda Valkyrie. I had been looking for a while, so when I saw the bike displayed outside, I called to check on it. From the time I called in, to going in to meet Kevin, I was purchasing the bike within the hour. The bike was detailed to perfection, new tires, and serviced. I had the service department check something for me and they got it right in while I waited and checked it out. I am extremely satisfied.
Also, just to mention, I own a CUSTOM HARLEY. I am extremely picky and like nice " toys". It was a great experience finding a used bike so nicely prepped for resale. THANK YOU!GARRY SMITH, ANKENY, IA -
Just bought a used Buell Firebolt XB12r from Struthers Bros. I found the bike on Cycletrader.com. Dealing with Katy made the process simple, and I felt confident in the bike's condition with the extra photos Katy sent. The staff there is top shelf, very friendly! Thanks for making an "out-of-stater" feel right at home. Now if I can convince someone out there to invite me for a bowhunt!! Thanks again!!!!
Tom Coplen, MADRID, NY -
I did my homework prior to picking Struther's Brothers. It worked. The experience was pleasant and easy. Everyone was friendly and knowledgeable. I drove 94 miles to get good service and a good deal. I got both!Thanks to Kevin and Chad. You guys are stand up gentlemen and you really did a great job. I love the bike and I appreciate all the attention I received and the advice given.When the time comes to get another bike, I will be back.Thanks so much,Chris and Lisa Van Blaricome
Chris Van Blaricome, Centerville, IA -
I honestly can not go on enough about how much this dealership does for it's customers. I have purchased a 2014 Speed Triple and a 2013 Tiger Explorer from them. My Tiger I purchased used had an engine failure shortly after buying it. Within in 24 hours of dropping the bike off Donnie from the service department had contacted me diagnosed the blown engine and already ordered a new motor for my bike at no cost to me. From the sales experience with Katie to the service experience with Donnie I can not think of another dealership I would rather give my business to. I am a customer for life.
Levi Yamen, Des Moines, IA -
This is my 2nd comment. Again what a great group to work with. Just purchased a Triumph Rocket. Had an issue with it that needed to be taken care of since I just purchased. Took it back to Struthers and they bent over backwards for me. Kevin & Lee went to the service department and talked immediately with Donnie. Since it was late in the day, they asked if it would be ok to keep the bike overnight and fix it on a Saturday morning. Lee immediately arranged for a way to get me back to Ankeny. I figured I would pick it up the next morning. 45 minutes after getting back home they called me to tell me it was ready to go. I couldn't pick it up but Tim ended up riding it to Ankeny for me. That is great service in my book and thanks to all involved. I sure appreciate what they did. (Lee, Kevin, Donnie and Tim)
Mark Graham, Ankeny, IA -
I purchased a 2010 Triumph Tiger 1050 SE from Struthers Bros after locating it online. I worked with Katie Lundstrom. I purchased the bike site unseen and had it shipped to my home. It arrived and met my expectations. Katie was great and made the entire process smooth. I ordered a top box too and they made sure I was able to use the original key with it. I've very pleased with the entire experience end to end. I shipped the bike via Federal Motorcycle Transport to my home. I highly recommend this shipper as well: http://www.funtransport.com/
Ross Hood, Grapevine, TX -
I have purchased many motorcycles over the years and this has got to be the best customer friendly dealership that I have been associated with. A special thanks goes out to Joe Mitchell & Joe Konrad for making the sale very easy and making me feel like I knew them forever. Kevin McKinney for making the transaction seamless. The service department was great. After talking with Adam and Dan, I knew that they were very knowledgeable servicing their products. Adam did an excellent job installing the LED lights that serve as driving lights.Thanks to all that work at Struther'sMark Graham
2014 Kawasaki Vulcan VaqueroMark Graham, Ankeny, IA -
a special thanks to larry and and everyone there on my new speedmaster LOVE IT rode 150 miles to get it in and out fast and back on the road with the new one great day and thanks again
johnny beyer, anamosa, IA -
My daughter and I stopped in last Saturday afternoon and visited with Lee about dirt bikes. He answered all our questions and let my daughter try several different sizes, he was great!!!! Well we returned today and purchased a Kawasaki KXL 140! Lee saw us in the office and came in to say hi and tell us that it didn't take us too long to come back :) everyone one there was great!! My daughter got to ring the bell and the entire staff was clapping and cheering it was really cool!! Kevin made the financing part so super easy and he was very informative and helpful!!! And last but not least thanks to Joe for doing the walk thru with my daughter and showing her everything she needed to know about her new bike!! And getting the bike loaded and strapped down for us!!! You guys are all great!! We will wear our shirts with pride and you will be highly recommended by us!!! Thank you all!!! Dena and Katie Sydnes
Dena Sydnes, Cambridge, IA -
Recently bought my first road bike from Struthers. Would like to thank Kent Welsh and everyone involved in the sale. The staff is knowledgeable and very helpful. Will continue to do business in the future............. Thank you.................. Chris Wulf
Chris Wulf, Hartford, IA -
I have purchased 4 new motorcycles from Struthers Brothers now. Service is excellent. Parts personnel are knowledgeable. Its just a fun experience getting a new bike here!
Jeff Battani, Ankeny, IA -
I was coming thru Iowa earlier in the month and my chain started skipping off my front sprocket. I waited in a hotel from Saturday until Monday hoping and crossing my fingers that a Kawasaki shop had a chain for my bike. I called and talked to Dan in service and he checked parts availability out for me after I told him my predicament. Once parts confirmed the chain was available Dan said come on over. Dan had my Bike on Adams lift in about one hour. Adam and Dan pointed out that my tire was getting bad and suggested changing it out considering the long distance left to travel. My Bike a ZX 1100 Kawasaki off the lift in no time and then the skies opened up and hail started. My bike and I stayed inside until the storm had passed. while waiting I met a number of locals and staff and had just an amazing visit , i was given a map of Iowa and a Struthers Bros T shirt and Sticker which I display proudly on my bike.
Adam gave me smokes when i had run out during the storm , Dan was prolly the best service manager i have ever run across.
Since having the repairs done the bike has run like a champ and have put on 3500 more miles.
Travelling in Missouri Arkansas, TN , Mississippi, Alabama Florida and now back in Nashville. Tomorrow I head home to Red Deer Alberta Canada which is about 2700 miles.
I can say enough about the way i was treated by Struthers Brothers Thank You all !!!-Anonymous
Ive been pleased and often pleasantly surprised with the service and courtesy of the technicians, parts and sales people at Struthers Bros. They have helped me out on several occasions and are fair with their pricing and time. I confidently recommend them to friends.